Ruralnetwireless Reviews and Complaints

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Ruralnetwireless Reviews

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  • Unrelable



    Since about december 25th 2011 I have been getting horrible service. If you call pings greater than 2000 and speeds of under 300k/sec service. I have the 3mb business service the best they have. Here are some speed test results. Time/Download/Upload/Ping 1/8/2012 6:38 AM 0.22 Mb/s 0.08 Mb/s 1453 ms 1/7/2012 11:34 PM 0.10 Mb/s 0.35 Mb/s 317 ms 1/6/2012 12:50 AM GMT 0.34 Mb/s 0.89 Mb/s 340 ms 12/26/2011 4:35 AM GMT 0.38Mb/s 0.44Mb/s 117 ms I have many more tests between these days. My advice run and don't think twice unless there is no other option. More...
    (Internet - Sponsored by DIRECPATH)
    liquidrx's Picture   liquidrx    0 Comments   Comments
  • Lack of Response



    Over a week long period I have contacted your company via web based email form and on over seven occasions via voice mail. I am currently using your service but I need to be able to VPN into my work. On the one occasion we talked to a human, they assured us that your tech person would get back to us. Nobody ever has. When I call your tech number directly I get a mailbox full error. Please contact me so I can get this issue resolved and so that I can continue to use your service. More...
    (Internet - Sponsored by DIRECPATH)

Ruralnetwireless Reviews By Product


Ruralnetwireless Comments


liquidrx says: (3 years ago)
 0
In their SLA agreement it says to email within 2 days of the incident to sla@ruralnetwireless.com.
Guess what: Delivery to the following recipients failed.

I think the site and the people running it now are 2 different people. at least I signed no contracts as the site said. I had to print the site and say hey no contract after I was presented with one.




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